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Review this Page ONCE!
​CONTENTS:
-
Where to find our Billing Manager.
-
How to Download the App with your Portal.
- Access the Online Schedule.
- Access your account. -
How to Streamline Payments.
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New job, New card, or other Changes.
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1. Ami Gardiner, Billing Manager
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Ami Gardiner is the Billing Manager for Riverwalk Counseling.
She handles all insurance and private payments. She is an expert in health insurance claims and billing.
Ami will be there to answer your questions if you need her.
More about billing:
The cost for each counseling session is due at the time of service. You will be charged according to the insurance information you have provided or the out-of-pocket agreement.
If you have a HSA (Health Savings Account) make sure to UPLOAD your card on the portal.
If you are using insurance:
- Your claims will be submitted through the Simple Practice platform.
- You may still see a charge until your insurance has processed the information.
- Your insurance will send or email you an Explanation of Benefits.
If you still have questions about your health insurance benefits or any of the charges on your account don't hesitate to contact Ami Gardiner, our wonderful Billing Manager!
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2. DOWNLOAD the
"Simple Practice
Client Portal" phone app
to access the
ONLINE SCHEDULE
and your account.
3. How do you Pay?
Easier than you think!
STEP 1. UPLOAD all the documentation required (insurance card, FHA card, or another Credit card).
STEP 2. You're DONE!
From now on your payments will be processed automatically after each visit.
All your information is HIPPA-protected.
You can check all your payments through your portal at any time. Your payments are processed through Stripe.
If you still have financial questions about your account, EMAIL Ami Gardiner.
4. New Job? New Year?
New FHA or Visa care?
NEW INSURANCE CARD?
Upload your new card information on your "Simple Practice for Clients" app portal.
Email Ami if you are unsure about the changes.
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